Product Returns
At Marathon Distributors we understand that reverse logistics is just as critical as forward distribution. We manage the entire returns process, handling everything from collection, inspection and documentation to redistribution or disposal. Whether dealing with wrong deliveries, discontinued, faulty or expired products, we ensure the safe and compliant return of products back through the supply chain.
In the event of a product recall, our advanced LOT traceability system allows us to identify affected batches and provide immediate notifications to customers. Recalled items are swiftly collected from the market and stored in quarantine until appropriate disposal arrangements are made. Thorough inventory control is conducted to account for all stock and ensure that our partners and the relevant authorities remain fully informed throughout the recall process.
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